Everything You Need
To Know About Menuvo

From setup and onboarding to lunch service, payments, and scaling across schools — here are the answers to the most asked questions.

How do we set up Menuvo for our school or catering service?

Setup is fast and fully supported. We handle implementation at no cost, including onboarding and data setup. With bulk imports available, most schools are ready to go the same day.

Does Menuvo integrate with school management systems?

Menuvo supports bulk MIS imports for fast onboarding. You can import students, classes, and parents in minutes, with automatic invites removing manual setup.

Can we manage multiple schools or locations?

Yes — Menuvo is built to scale. Manage multiple schools from a single dashboard, with shared menus and centralised control across your sites.

How does the QR code lunch service work?

Menuvo manages the full lunch service, not just ordering. Use QR scanning or quick name lookup to serve meals, track attendance, and maintain live registers in real time.

How does Menuvo handle allergies and dietary needs?

Safety is built into the system. Allergy and dietary requirements are enforced throughout ordering and service, ensuring safe meal selection at every stage.

Can parents order on the same day?

Yes — same-day ordering is fully supported. Parents can pre-order meals or allow same-day orders with prepaid balances, while schools retain control with clear cut-offs and visibility.

What happens if a parent forgets to place an order?

You stay in control. Allow same-day or late orders where needed, or rely on balances and service workflows to ensure no child is missed.

Can parents manage multiple children or schools?

Yes — all in one place. Parents can manage multiple children, even across different schools, from a single account.

Is there a contract or long-term commitment?

No — complete flexibility. There are no long-term contracts. Upgrade, downgrade, or cancel at any time.

How do payments work? Do we use our MIS?

Menuvo is fully cashless. Parents can pay securely online or use prepaid balances for faster, more reliable ordering. Our payments are built in to the system using Stripe.

Can we export lunch reports and parent/child data?

Yes — full visibility and control. Access detailed reporting with export options for finance, catering, and operational insights.

Does Menuvo work on all devices?
Yes — fully responsive and accessible. Menuvo works seamlessly across desktop, tablet, and mobile devices for parents and staff.
Can’t find what you’re looking for? Get in touch with our team for personalised support.